Elequate.io Privacy Policy
Effective Date: 10/1/24
At Elequate.io, we are committed to safeguarding your personal data. This Privacy Policy outlines how we collect, use, and protect the information you provide when using our platform and website.
1. Who We Are
Our website address is: [https://elequate.io].
2. Information We Collect
We collect the following types of information:
- Personal Information: Such as your name, email address, phone number, and other identifying details provided during registration or through CRM integrations.
- Usage Data: Includes information on how you interact with our platform, such as IP address, browser type, pages visited, and time spent on pages.
- Lead Source Data: Information gathered from integrated third-party lead platforms (e.g., Zillow, Realtor.com).
Additionally, we collect data from comments, cookies, and media as outlined below.
3. Comments
When visitors leave comments on the site, we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent to help with spam detection. An anonymized string (hash) created from your email address may be provided to the Gravatar service. After approval of your comment, your profile picture will be publicly visible.
4. Media
If you upload images to the website, avoid including embedded location data (EXIF GPS). Visitors can download and extract location data from images on the site.
5. Cookies
- Comments: If you leave a comment on our site, you can opt-in to saving your name, email, and website in cookies for convenience, which will last for one year.
- Login Page: When you visit the login page, we set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
- Login Details: If you log in, we’ll set cookies to save your login information and screen display choices. Login cookies last two days, and screen options cookies last one year.
You can modify your cookie preferences by adjusting your browser settings.
6. Embedded Content from Other Websites
Articles or content on this site may include embedded elements such as videos or images. Embedded content behaves as if the visitor visited the external site directly, and these websites may collect data or use cookies.
7. How We Use Your Information
We use collected data to:
- Provide and improve the Elequate platform.
- Communicate updates and promotional offers.
- Ensure the security and proper functioning of our services.
- Comply with legal obligations and enforce agreements.
8. Data Sharing and Retention
- Third-Party Services: We share data with trusted service providers such as CRM systems and lead sources to deliver services effectively. These providers comply with data protection laws.
- Retention: Personal data, including comments and profiles, is retained indefinitely unless requested for deletion. User accounts and their associated data may be managed and deleted by users or administrators.
9. Your Rights
You have the right to:
- Access, correct, or delete your data.
- Request data export or deletion, except data we must retain for legal purposes.
10. Security
We use encryption, firewalls, and SSL technology to protect your data. However, no method of transmission is 100% secure.
11. Cookies and Tracking
We use cookies and other tracking technologies for better user experience. Cookies help us recognize returning users and personalize content. You can control cookies via browser settings.
12. Where Your Data is Sent
Visitor comments may be checked through automated spam detection services. We may also transfer your data to third-party providers for processing.
13. Changes to this Policy
We reserve the right to update this Privacy Policy as needed. Any changes will be posted on this page with an updated effective date.
Contact Us
For any privacy-related concerns or questions, contact us at:
support@elequate.io